We will have all orders ready to ship within 7-10 business days! This does not include weekends or holidays. If we have a sale please note ship time may be longer (we will note). Once your package is in the hands of USPS we are no longer responsible. However, if you have any issues with your package please contact us at admin@topknotfabric.com. This does not apply for preorders. Preorders can take up to 4 weeks after you’ve placed your order.